Frequently Asked Questions
Why should I outsource my medical billing?
Outsourcing can save time, reduce errors, and improve cash flow by ensuring accurate and timely submissions. It allows providers to focus on patient care rather than administrative tasks.
How does your medical billing service work?
We handle the entire billing process, including claim submissions, insurance follow-ups, payment posting, and denial management. Our goal is to maximize your reimbursements efficiently. We provide a detailed explanation for any claim that is not payable and suggest remedies to ensure clean claim resubmission.
Why choose a company with fraud investigation expertise?
Fraud investigations ensure your billing practices are compliant with laws and regulations. By identifying and addressing discrepancies, you avoid costly audits, penalties, and reputational harm.
Do you work with all insurance providers?
Yes, we submit to all insurers, Centers for Medicare Services, Medicaid, Workers Comp, VA Claims, personal injury claims as well as cash patient statements.
What specific services do you provide?
Our services include claim submission, denial management, payment posting, patient billing, insurance verification, and revenue cycle management.
Can you handle complex medical billing codes?
Yes, our team is well-versed in chiropractic billing codes, including those for modalities, manual therapies, and diagnostic procedures. We are current with all ICD-10 code changes and any modifiers necessary for clean claim submission.
Do you offer support for audits or appeals?
We provide all billing history and claim submission to assist with any legal request. We will provide any office our reports directly so they can review and ultimately submit to the requesting entity.
How do you ensure HIPAA compliance?
We strictly adhere to HIPAA regulations to safeguard patient information and ensure all billing processes meet compliance standards. As a Physician, I am bound by HIPAA regulations and receive yearly continuing education to ensure updated compliance.
How much do your services cost?
Our pricing is tailored based on the size and needs of your practice. Contact us for a custom quote!
How do you handle data security?
Our servers have full data encryption and can only be accessed through a secure portal. Similarly, any clearinghouse that we utilize is compliant with DOD standard level of encryption.
What billing software do you use?
We have experience with all major EHR/EMR platforms including, Epic, ECW, Chirotouch, Eclipse, etc.